Electricity distribution company is going to start paperless billing service from the month of April.
Under which to enhance consumer service, electricity bills in PDF format will be provided on the mobile number of the consumer. Along with this, a message will be received on the consumer’s mobile,
on which all the information related to the electricity bill of that consumer including IVRS number, bill amount, bill payment and bill download will also be linked. With which the consumer can also download his electricity bill.
In the East Zone Electricity Distribution Company, the city division Chhindwara will be the first division where paperless billing service will be provided in the pilot project. The mobile numbers of more than 67000 customers in the city have already been linked in the billing data. To whom e-bill will be provided through mobile.
Company officials said that the consumers should get their correct bill on their mobile number. For this, work is being done to verify all the mobile numbers of the billing system once again by running a campaign.
For this work, verification of mobile numbers of consumers is being done by all officers and employees in the city division and mobile numbers of those whose mobile numbers are not received are being obtained.
Have to update your number
City Divisional Executive Engineer Khushiyal Shivvanshi told that the consumers should get their mobile number registered at present in the department. Call center numbers of the department 07162-222666 and 9425807543 for updating mobile numbers.
for consumers under city distribution center and department’s call center numbers for updating mobile numbers for consumers coming under “Rural Distribution Center Chandangaon” You can update your mobile number by giving your IVRS number (service number) by calling 07162-292455, 9425807542 and 9425807540.
Also, you can register the Mi mobile number on the company’s call center 1912. He said that you can also register your number by reaching the small market power house and Chandangaon office. In this way, if the consumer wants, he can also update the mobile number through WhatsApp.
