Indian Railway Facility: Due to delay of train due to fog, thousands of railway passengers are facing a lot of problems. In the last few days, Indian Railways has canceled more than 300 trains.
Indian Railway Facility For Passengers: North India is battling dense fog in this winter season, many trains are running late by several hours daily, while many trains are being canceled simultaneously, causing a lot of trouble to thousands of railway passengers. is facing. In the last few days, Indian Railways has canceled more than 300 trains, while more than 500 trains are running late. This not only causes inconvenience to the passengers, it also becomes very difficult to wait for the train for hours in the bitter cold.
In such a situation, most of the railway passengers do not know that Indian Railways provides facilities to the passengers in case of cancellation or delay of the train. These facilities include staying at the railway station to free food etc. If you are traveling by train during winter then you can easily take advantage of these facilities.
Free food facility for passengers
According to IRCTC rules, if the train is running late by two hours or more, only passengers with valid tickets are given the facility of free food. This facility is available only in Shatabdi, Rajdhani and Duronto trains. Meals like rice, pulses, pickles are served to passengers for lunch and dinner by IRCTC. Along with this, tea or coffee is also given along with two biscuits according to the time.
Waiting room facility
Apart from food, if the train is running late, then IRCTC can arrange for free waiting room accommodation at various railway stations of Indian Railways. All passengers availing waiting room facility have to show their reservation ticket and there are separate waiting rooms for different classes.
Full refund in case of train delay
If the train by which the passengers are traveling is running late by 3 hours or more due to fog, then they can get a full refund by canceling the ticket once. While this facility was available for passengers booking tickets offline at railway counters, now this facility is also available for online customers purchasing tickets from websites like IRCTC.
This is how the refund will be done if the train is missed
Apart from cancellation of tickets, passengers are entitled to full refund even if they miss the train due to various reasons and not just due to fog. For this, you have to fill the TDR form within one hour of the departure of the train. This facility is available for both online and offline mode.
